FAQs


The Basics   Finance & Administration   Donor Engagement   Technical Information  
The Basics
Q: Can we improve resource scalability/costs?


Q: What does your DonorWeb product do?


Q: What does your NorthStar 500 product do?


Q:What does an ASP model do for us?


Q:What kind of software is it?


Finance & Administration
Q: Can I automate transaction triggered donor and grantee communications?


Q: Can this help us compete with other large players and level the playing field?


Q: Would we have the ability to assign tasks to staff?


Donor Engagement
Q: Can a donor conduct non-profit research?


Q: Can I generate hard copy donor communication?


Q: Can my donors make grant recommendations?


Q: Can we get seamless integration with our current website?


Q: How does this help me attract donors?


Technical Information
Q: Can we integrate DonorWeb seamlessly with our current website?


Q: How does this affect overall tech costs?


Q: What are the end user requirements?


Q: What effort & resources (technical, staff) are required to implement?


Q: What is the tech infrastructure?


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